Non Tech Jobs: Client Relationship Manager

Non Tech Jobs: Client Relationship Manager

Job Type: Remote.

Status: Full Time.

Organization:  CoinFlip

Location: Chicago.  

Role: Client Relationship Manager

Salary: $84K – $106K


About CoinFlip

CoinFlip, a leading fintech powered by cryptocurrency, operates the world’s largest network of cryptocurrency ATMs across 49 US states and various countries. With over 4,500 kiosks, CoinFlip facilitates the buying and selling of major cryptocurrencies with cash. In 2020, the company introduced Order Desk, an over-the-counter service offering personalized account management and competitive coin pricing. In 2023, CoinFlip launched Olliv, a digital platform simplifying crypto transactions.

Founded in 2015 and headquartered in Chicago, CoinFlip has consistently ranked on the Inc. 5000 list and Deloitte Technology Fast 500. Recognized as the fastest-growing company in Chicago, it has also received Stevie® Awards for Customer Service in 2021 and 2022. To learn more about CoinFlip, visit

Join us! We’re seeking a motivated Client Relationship Manager to join our Digital Asset OTC Sales Desk, guiding clients through the dynamic world of digital assets.

About the role

We are actively seeking a motivated and seasoned Client Relationship Manager to join our Digital Asset OTC Sales Desk and play a key role in guiding clients through the dynamic landscape of digital assets.

As a Client Relationship Manager at CoinFlip, your responsibilities will include identifying, onboarding, and capitalizing on new client relationships. Additionally, you will cultivate and expand a portfolio of business by assisting clients in navigating the complexities of digital assets. Your expertise in catering to high net worth and institutional clients, addressing their trading needs, will be crucial. Providing expert guidance and delivering an exceptional service experience in cryptocurrency and digital asset investments are central to your role.

As an integral part of our established North American team, you will contribute to the continued growth of our business, aiming to establish the Digital Asset OTC desk as a market leader in the region. Your in-depth understanding of the industry, technology, and market dynamics will be leveraged to help clients achieve their digital asset investment objectives. It is essential to stay informed about the latest trends and developments in the blockchain and digital asset ecosystem.


  • Proactively seek out new potential clients through extensive relationship networks across the United States, with a specific focus on identifying opportunities within high net worth and institutional segments.
  • Build and oversee a portfolio of relationships with clients engaged in substantial trades and positions involving cryptocurrencies and digital assets.
  • Provide expert guidance to clients involved in diverse cryptocurrency and digital asset transactions.
  • Host and participate in networking events to expand industry connections.
  • Utilize existing networks and explore new avenues within the industry and community to expand your client portfolio.
  • Foster strong relationships with clients, maintaining regular communication to ensure their investment needs are addressed.
  • Develop a comprehensive profile outlining client objectives, digital asset goals, and investment strategies.
  • Conduct due diligence on transactions to mitigate risks for both clients and the firm’s operations.
  • Stay abreast of the latest trends, regulatory shifts, and technological advancements in the blockchain and digital asset industry.
  • Collaborate with internal teams, including research, compliance, and operations, to ensure seamless service delivery to clients.
  • Undertake any additional duties as assigned.


  • Possess a Bachelor’s degree in Finance, Economics, Business, or a related field.
  • Demonstrate prior experience as a Sales Trader in traditional finance, digital assets, or derivatives, with a focus on proactively cultivating new client relationships rather than solely transaction-based interactions.
  • Exhibit a genuine passion for cryptocurrency, blockchain technology, and the digital asset industry, coupled with a robust understanding of market dynamics and various investment strategies.
  • Showcase excellent communication and interpersonal skills, emphasizing the ability to establish and sustain robust client relationships.
  • Display strong analytical and problem-solving capabilities, with proficiency in conducting thorough due diligence and offering guidance on investment transactions.
  • Possess self-motivation, attention to detail, and the ability to work effectively both independently and collaboratively within a team.
  • Feel comfortable navigating a fast-paced, dynamic environment, demonstrating a high degree of adaptability.

Being a part of the CoinFlip team involves joining forces with seasoned and forward-thinking leaders who not only share a well-defined vision but also boast a history of accomplishments. Our workplace is characterized by collaboration and positivity, promoting a healthy balance between productivity and personal rejuvenation. Our compensation goes beyond the norm for a typical startup, encompassing competitive salaries, performance-based incentives, and comprehensive benefits for full-time employees.

At CoinFlip, we highly value workplace diversity, adhering to a commitment as an equal opportunity employer to foster an inclusive and accessible work environment. While we appreciate all applicants, only those selected for an interview will receive further communication.


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